Frequently Asked Questions
You can find our Enviabelle products in medical and professional skin clinics all over Australia where qualified skin practitioners can diagnose and recommend the right products to help you achieve your skin goals. You’ll also find us online through our specialist, Enviabelle-trained online retail partners.
We’re very proud to have been a cruelty-free skincare brand from day one. We don’t use any animal-derived ingredients in our products, we test every single product on willing (and discerning) human volunteers and never ever on animals.
The longer answer: Enviabelle products are designed to correct a range of specific concerns and to return your skin to its best self and keep it that way. We use cosmeceutical ingredients in our formulations which correct those concerns and help to maintain skin health and prevent premature ageing and sun damage. So yes, ongoing use is strongly recommended, as is a seasonal skin consultation to monitor your skin and ensure you’re using the right products to weather all conditions and lifestyle challenges.
A thorough, professional skin analysis by a qualified skincare practitioner is absolutely essential to ensure you’re investing in the right products for your skin type and concerns — and that you know exactly how and when to use them.
Our advanced skin analysis investigates the cause of any skin concerns; we find that diet, lifestyle, and hormones often have a role to play which is why we take a holistic approach. If you’re unable to visit an Enviabelle clinic location, we invite you to have an online consultation
In some cases as the skin renews itself, dehydration, flakiness or breakouts can be a common side effect as congestion and expired skin cells are encouraged up through the surface layers of the skin. Before you worry that you’re having an allergic response to your new products, know that these types of changes are often experienced when you begin to use new and especially active formulations; it’s a sign that the ingredients are working and creating that change you want to see.
We’ve found that any skin response will settle down within a few weeks, making way for better, brighter, healthier skin. However, if you’re still concerned with the way your skin is responding we recommend you consult your dermal clinician.
Enviabelle cosmeceutical products are typically prescribed by a skin professional in a medispa, skin clinic, or medical practice to suit your skin type and condition. As our cosmeceuticals contain active ingredients in the concentrations needed to effect change, it’s extremely important that you follow the specific usage amounts and product instructions and that you don’t just apply them liberally to the skin like traditional cosmetics.
Please apply just one pea-sized amount of Retinol 0.4% Serum every other evening, eventually building up to every evening on clean dry skin. Gently stroke outwards in a circular motion, gradually spreading onto the entire face, neck and chest while being careful to avoid the eye area. And make sure your skin is protected with SPF50+ every time you’re outside, no matter what the weather.
- If your skin has undergone significant changes since becoming pregnant, we strongly recommend you have a consultation with your skin therapist who will assess your skin and recommend a gentler but still effective regime to use during this time.
- Pregnancy is not the time to start an all-new, highly active regime as your skin will likely be more responsive than usual. Instead, make small and gradual changes, ideally in consultation with your therapist, and opt for nutrient-rich, calming and nourishing skincare products and ingredients.
- High-concentration Vitamin A should be avoided throughout both pregnancy and breastfeeding; this includes our Retinol Serum or any other forms of Vitamin A such as Retinoic Acid.
If you want to get great results, yes. While you don’t necessarily need to be doing all four steps morning and evening, incorporating cleansing, exfoliating, correcting, and hydrating within your overall regime is what creates change in the skin.